In the rare event that you are unable to proceed after completing a video lesson, please first try these options and then look for the red Complete and Continue bar at the top right of your screen:

• refresh your browser
• use the Chrome browser

Please note that the videos must be fully played in order to be recognized as viewed.

In the event of further or other issues, please visit Common Technical Issues -- Troubleshooting.

Our goal is for you to successfully complete this course. If you are still experiencing difficulty, please contact gina at [email protected]. Thank you.