In the rare event that you are unable to proceed after completing a video lesson, please first try these options and then look for the red Complete and Continue bar at the top right of your screen:
Please note that the videos must be fully played in order to be recognized as viewed.
In the event of further or other issues, please visit Common Technical Issues -- Troubleshooting.
Our goal is for you to successfully complete this course. If you are still experiencing difficulty, please contact gina at gdrellack@nwservice.org. Thank you.